by Angela Civitella | May 4, 2017 | Communication/Meetings
Effective leaders are known for being excellent communicators. Here’s what to do. 1) Avoid “Not.” Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you...
by Angela Civitella | May 2, 2017 | Communication/Meetings
When was the last time you had to deal with a difficult customer? It was probably and external customer but perhaps it was an internal customer, such as a member of your team, a colleague or even – your boss! I’m sure that you always want to provide...
